As a medical consultant and practice manager, I am often asked, “What are your top management pearls?” Without further ado, here are my top 5: Always collect insurance information over the phone from a patient. Always call and check benefits for standard procedures or DME that will be dispensed. Know a patient’s deductible/ co-insurance and […]
This is one of the top 10 questions I receive as a medical consultant, and my answer is always the same: Are you doing things that you are not required to do as a physician? Do you ever find yourself saying: Crap! I forgot to do that. I am running late. I will do that […]
You only have 24 hours in a day. Your white coat does not magically give you extra hours in a day. It is up to you how you use them. Your 24 hours will define who you are, what your practice becomes and what legacy you leave behind. When I shadow doctors in their office, […]
You know your practice needs protocols and spent time developing them, but now these valuable protocols are not being followed. WHY? These are the biggest reasons: 1. Your protocols are not hanging on the wall. You developed the protocols together as a clinic, but guess what? No one is going to remember them. Laminate your […]
Every business in the world operates through various systems of protocols. You order your dinner, the cashier rings it up, and the cook prepares it. You are greeted as you walk into a store, an associate helps you find the perfect shirt, and you head to the checkout counter. You buy your movie ticket, you […]