Wound Care

Can Private Practice Compete with Wound Care Centers? Yes!

When I ask physicians why they are not doing more wound care in their office, I often hear the following objections : We have a hospital wound care center in town, and they handle all wound care. Wound care clinics have more specialized equipment than we have. Physicians don’t want to refer wound care patients […]

Proof of Delivery Forms

Proof of Delivery: Part 1

The Centers for Medicare and Medicaid Services (CMS) requires that DME suppliers maintain proof that any item dispensed was received by the beneficiary in the form of a Proof of Delivery document. This proof may be needed to substantiate payment. It may be requested by DMEMACs, recovery auditors, supplemental medical review contractors, or Comprehensive Error […]

The Top Reasons Your Protocols Are Not Being Followed

You know your practice needs protocols and spent time developing them, but now these valuable protocols are not being followed.  WHY?  These are the biggest reasons: 1. Your protocols are not hanging on the wall. You developed the protocols together as a clinic, but guess what? No one is going to remember them.  Laminate your […]

Face-To-Face Exam

The Face-To-Face Examination Requirement

Among the requirements that must be satisfied when dispensing surgical dressings and compression garments is a face-to-face (FTF) examination.  This FTF exam must take place within six months of the time the order is written for the surgical dressing(s) or compression garment.  It is acceptable if the FTF exam takes place on the same day […]

Why Your Practice Needs Protocols

Every business in the world operates through various systems of protocols. You order your dinner, the cashier rings it up, and the cook prepares it. You are greeted as you walk into a store, an associate helps you find the perfect shirt, and you head to the checkout counter. You buy your movie ticket, you […]

Special Notice: Recent Clarification Announced by CMS

Clarification in Order Requirements for DME Dispensing In a MLN Matters article dated October 12, 2018, CMS announced a clarification in order requirements for Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS). Effective November 13, 2018, “when the prescribing practitioner is also the supplier, and is permitted to furnish specific items of DMEPOS, a separate […]

Agree photo

ALWAYS Tell Your Staff… Yes!

I had a problem.  I hated telling my staff  “yes.” I am a Type A personality. Above all else, I believe that I can do everything by myself, and depending on others to fix problems within a practice is a waste of time. I lived by two rules: I am right, and If you do […]