As a consultant, I often hear excuses as to why doctors are not dispensing wound care supplies in their offices.
1. I Forgot
Set up the proper protocols and train your staff. By using proper protocols and training your MA’s and staff, they will know when a patient qualifies for wound care supplies and when they do not. Your staff will know to have supplies and/or order forms in the treatment room for you. This can help remind you that they need to be dispensed or ordered.
2. I Don’t Have Time
Did you know that your NET profit from dispensing a 30-day AMERX HELIX3-CP® Collagen Powder Wound Care Kit is $671.10? How do you not have time? You would need to see 14 nail care patients or perform 1.5 bunion surgeries to receive the same revenue. If you use protocols and train your staff, it will only take you a few extra minutes. Would you rather see 14 nail care patients or dispense a 30-day box of collagen? Do you not have time to practice comprehensive care and help your patients to heal faster?
3. I Am Worried About A Medicare Audit
Documentation is the key to an audit. AMERX has documentation guidelines for every Medicare jurisdiction. If you turn these documentation guidelines into a template, then your documentation is simple. Don’t prevent yourself from giving your patients excellent quality care and great wound care supplies out of fear.
Stop making excuses and start practicing comprehensive care; Your business and patients depend on it. AMERX has protocols and documentation already developed to assist you in your journey.
Holly Burkman, MBA
Holly is a recognized international speaker and author. Working with her husband to build a medical practice from the ground up, she has handled all aspects of the podiatry field from medical assisting to billing and practice management. Currently, she spends her time as a practice management consultant helping physicians learn how to run successful medical practices by implementing protocols. Holly holds numerous degrees and certificates that give her the credibility to help practices; however, it is the years of personal in-office experience that allow her to offer customized solutions that make practices profitable again.