Policies & Procedures Notepad

What Is Needed In A Wound Care Protocol?

Protocols in your office are essential for the health of your practice. What is needed in an effective written protocol? Who does what and when?This may seem like common sense, but you need to have your protocols written down. This makes it clear to everyone what their job responsibilities are. The receptionist, biller, medical assistants, […]

Notebook for Scheduling

How To Effectively Schedule Wound Care Patients

Scheduling wound care patients can be complicated, and it is hard to know how to properly and efficiently schedule them. Why is scheduling wound patients correctly so important?  It affects your patients, your staff, and your bottom line. Your staff hates it when you run late.  It makes their job very stressful for them. Patients […]

Are You Holding Morning Meetings?

Whether you call them meetings, gatherings, huddles, or morning reports, they are essential to the daily performance of your office. A morning meeting is pinnacle in allowing your practice to move it from good to great. EVERYONE, including the doctor and all support staff. Who is being seen? What are they coming in for? What […]

Telemedicine Image, man holding tablet while on a call with a doctor.

Preparing for Another Shutdown?

COVID-19 has brought different challenges and opportunities to clinical practices.  As the COVID-19 numbers start to surge, shutdowns are becoming a reality again.  Is your practice ready?  While none of us want another shut down, now is the best time to prepare with these 3 simple steps: Do your patients know that you do virtual […]

Closeup of CMS Form 1500 with Box 17 Highlighted

CMS Form 1500: Is Box 17 Correct on YOUR Forms?

One of the most common errors I see when auditing wound care and DME billing is found in box 17 on the CMS 1500 form.  This is the box that lists the referring, supervising or prescribing physician. Many electronic health record (EHR) programs automatically fill in this information with the referring physician (aka the primary […]

Female Medical Assistant Making Follow-Up Office Calls-SQ

Follow-Up Calls Your Office Should Be Making

Many practitioners are struggling to fill their schedules. Due to COVID-19 and other factors, their schedules are lighter than they used to be. Many practitioners are just waiting for things to go back to “normal”. It is vital to your practice that you see patients now and not wait until things return to normal. Follow-up […]

Burkman 14 day practice challenge-SQ

Revive Your Practice in Just 14 Days

Last month, I had the opportunity to work with more than 100 doctors while conducting a 14-day practice reinvention challenge. Every day, the participants were asked to watch a short video and perform a challenge that would help them work on their practice and themselves. For many of the participants, it was just the motivation […]

Burkman Protocols Blog Image_SQ

Protocol Building 101

Many physicians want to develop protocols but find it too daunting of a task. The quickest way to start to build protocols is to get your staff involved. Your staff is your most valuable asset as you begin writing protocols. Protocol sessions should begin by telling everyone it is essential that they contribute. You need […]

burkman-blog-image-SQ

Do Your Patients Come Back? Part 2

A missed appointment is a missed opportunity for both the patient and the medical practice. Many times, patients fail to understand the importance of why they need to return for an appointment, and therefore do not make it a priority. In fact, many of them end up canceling or not showing up for their appointment.

burkman-blog-image-SQ

Do Your Patients Come Back? Part 1

I am a data nut. I analyze data. I can tell a physician where they are losing money within 10 minutes of looking at their procedure reports. I can tell them where they are failing to provide comprehensive care. The number one reason for lost revenue across all specialties: Patients not returning. The main reasons […]