When I ask physicians why they are not doing more wound care in their office, I often hear the following objections: We have a Read More →

It is the beginning of a new year and with a new year comes new deductibles and new insurance. What system do you have Read More →

You know your practice needs protocols and spent time developing them, but now these valuable protocols are not being followed? WHY? These are the Read More →

Every business in the world operates through various systems of protocols. You order your dinner, the cashier rings it up, and the cook prepares Read More →

I had a problem. I hated telling my staff "yes." I am a Type A personality. Above all else, I believe that I can Read More →

Recently, I had the pleasure of hosting a protocol building workshop at IPED. We had a group of 30 physicians that came together to Read More →

When my husband and I started his podiatry practice from scratch, I did everything. I was the medical assistant, the biller, the front desk Read More →