Protocols in your office are essential for the health of your practice. What is needed in an effective written protocol? Who does what and when?This may seem like common sense, but you need to have your protocols written down. This makes it clear to everyone what their job responsibilities are. The receptionist, biller, medical assistants, […]
Scheduling wound care patients can be complicated, and it is hard to know how to properly and efficiently schedule them. Why is scheduling wound patients correctly so important? It affects your patients, your staff, and your bottom line. Your staff hates it when you run late. It makes their job very stressful for them. Patients […]
Whether you call them meetings, gatherings, huddles, or morning reports, they are essential to the daily performance of your office. A morning meeting is pinnacle in allowing your practice to move it from good to great. EVERYONE, including the doctor and all support staff. Who is being seen? What are they coming in for? What […]
As a consultant, I often hear excuses as to why doctors are not dispensing wound care supplies in their offices. Set up the proper protocols and train your staff. By using proper protocols and training your MA’s and staff, they will know when a patient qualifies for wound care supplies and when they do not. […]
Accurate diagnosis coding is essential when providing wound care. This can include primary, secondary, and sometimes even tertiary diagnoses. When a comorbid condition contributes to the care of a wound care patient, it may be appropriate to list the ICD-10 code representing that comorbid condition on the claim form. There are major changes this year […]
Many practitioners are struggling to fill their schedules. Due to COVID-19 and other factors, their schedules are lighter than they used to be. Many practitioners are just waiting for things to go back to “normal”. It is vital to your practice that you see patients now and not wait until things return to normal. Follow-up […]
Many practitioners are having to grapple with financial loss as a result of COVID -19. Many clinics are starting to open fully, and cash flow is tight. Right now, you must start generating additional income from your practice. Dispensing wound care supplies is an amazing opportunity to quickly increase your cash flow while improving patient […]
Last month, I had the opportunity to work with more than 100 doctors while conducting a 14-day practice reinvention challenge. Every day, the participants were asked to watch a short video and perform a challenge that would help them work on their practice and themselves. For many of the participants, it was just the motivation […]
Many physicians want to develop protocols but find it too daunting of a task. The quickest way to start to build protocols is to get your staff involved. Your staff is your most valuable asset as you begin writing protocols. Protocol sessions should begin by telling everyone it is essential that they contribute. You need […]
What are you doing to achieve the goals set on January 1st? If you give a man a bow and arrow and tell him to shoot, the first thought in his mind will be, “Where?”. Not knowing where to aim, the man will just shoot anywhere and at anything, not really caring, just because you […]