Many practitioners are having to grapple with financial loss as a result of COVID -19. Many clinics are starting to open fully, and cash flow is tight. Right now, you must start generating additional income from your practice. Dispensing wound care supplies is an amazing opportunity to quickly increase your cash flow while improving patient […]
Last month, I had the opportunity to work with more than 100 doctors while conducting a 14-day practice reinvention challenge. Every day, the participants were asked to watch a short video and perform a challenge that would help them work on their practice and themselves. For many of the participants, it was just the motivation […]
Many physicians want to develop protocols but find it too daunting of a task. The quickest way to start to build protocols is to get your staff involved. Your staff is your most valuable asset as you begin writing protocols. Protocol sessions should begin by telling everyone it is essential that they contribute. You need […]
What are you doing to achieve the goals set on January 1st? If you give a man a bow and arrow and tell him to shoot, the first thought in his mind will be, “Where?”. Not knowing where to aim, the man will just shoot anywhere and at anything, not really caring, just because you […]
A missed appointment is a missed opportunity for both the patient and the medical practice. Many times, patients fail to understand the importance of why they need to return for an appointment, and therefore do not make it a priority. In fact, many of them end up canceling or not showing up for their appointment.
I am a data nut. I analyze data. I can tell a physician where they are losing money within 10 minutes of looking at their procedure reports. I can tell them where they are failing to provide comprehensive care. The number one reason for lost revenue across all specialties: Patients not returning. The main reasons […]
Have you ever used these phrases? I would recommend… We can either treat it this way or treat it that way. It is your decision. It is my recommendation to… I would encourage you to consider…. Would you like me to prescribe…? Here are all your options… What would you like to do? If you […]
You want to be a physician and only a physician. You want to see your patients and go home at the end of the day. The last thing you want to do is deal with the business aspect of your practice. This is not why you went to medical school, and frankly, you don’t have […]
As a medical consultant and practice manager, I am often asked, “What are your top management pearls?” Without further ado, here are my top 5: Always collect insurance information over the phone from a patient. Always call and check benefits for standard procedures or DME that will be dispensed. Know a patient’s deductible/ co-insurance and […]
Mrs. Jones, age 72, arrives for her 11 a.m. appointment on Tuesday. She is coming in to get a refill on her cholesterol medication. The Medical Assistant: escorts her to the exam room where Mrs. Jones shares that she has a sore throat and is not feeling well takes vitals notices that Mrs. Jones temp […]