Policies & Procedures Notepad

What Is Needed In A Wound Care Protocol?

Protocols in your office are essential for the health of your practice. What is needed in an effective written protocol? Who does what and when?This may seem like common sense, but you need to have your protocols written down. This makes it clear to everyone what their job responsibilities are. The receptionist, biller, medical assistants, […]

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How To Effectively Schedule Wound Care Patients

Scheduling wound care patients can be complicated, and it is hard to know how to properly and efficiently schedule them. Why is scheduling wound patients correctly so important?  It affects your patients, your staff, and your bottom line. Your staff hates it when you run late.  It makes their job very stressful for them. Patients […]

Are You Holding Morning Meetings?

Whether you call them meetings, gatherings, huddles, or morning reports, they are essential to the daily performance of your office. A morning meeting is pinnacle in allowing your practice to move it from good to great. EVERYONE, including the doctor and all support staff. Who is being seen? What are they coming in for? What […]

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Preparing for Another Shutdown?

COVID-19 has brought different challenges and opportunities to clinical practices.  As the COVID-19 numbers start to surge, shutdowns are becoming a reality again.  Is your practice ready?  While none of us want another shut down, now is the best time to prepare with these 3 simple steps: Do your patients know that you do virtual […]

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CMS Form 1500: Is Box 17 Correct on YOUR Forms?

One of the most common errors I see when auditing wound care and DME billing is found in box 17 on the CMS 1500 form.  This is the box that lists the referring, supervising or prescribing physician. Many electronic health record (EHR) programs automatically fill in this information with the referring physician (aka the primary […]

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Facing Medicare Advancement Repayments?

Many physicians took out loans using the CMS Advance Payment Program during Covid-19.  In the coming months, this money will begin to be deducted from your reimbursements.  Originally, this was supposed to be repaid as a 100% deduction but, due to new regulations, this has been reduced to 25%. 25% is still a large amount […]

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Follow-Up Calls Your Office Should Be Making

Many practitioners are struggling to fill their schedules. Due to COVID-19 and other factors, their schedules are lighter than they used to be. Many practitioners are just waiting for things to go back to “normal”. It is vital to your practice that you see patients now and not wait until things return to normal. Follow-up […]

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Boost Revenue in the Face of Uncertainty

Many practitioners are having to grapple with financial loss as a result of COVID -19. Many clinics are starting to open fully, and cash flow is tight. Right now, you must start generating additional income from your practice. Dispensing wound care supplies is an amazing opportunity to quickly increase your cash flow while improving patient […]

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How to Effectively Dispense Compression Therapy In-Office

Dispensing compression systems from my office is extremely rewarding.  Patients enjoy being handed the product they need, rather than having to hunt for it in their community.  Specifically, patients in need of compression therapy find that not all compression garments are right for them. Oftentimes, these patients enjoy the ease of application and adjustment that […]